Every startup wants to be a platform... 🤩
↳ but how do you actually SELL a platform? 🤔❓
There are three main approaches:
1️⃣ Sell one main wedge product
(and upsell add-ons)
Most people think of Stripe primarily as a payments product.
This is their "wedge" into a company — and once you've adopted their payments product, they will slowly try to upsell their other products:
"We saw some suspicious activity — you should also get Radar, our fraud prevention product."
For startups, this is the least risky option:
→ it is a forcing function to help you stay narrow and prevent product bloat
→ it helps you focus on finding product market fit with ONE PRODUCT first
→ a single wedge is by far the easiest option to market and sell
2️⃣ Sell one multiple wedge products to different segments
(and cross-sell other products)
Depending on how you first heard of monday.com, you might think of them primarily as a project management tool...
→ OR you might think of them primarily as a CRM...
Monday is positioning themselves three different ways for three different customer segments and essentially hides the other products until you're already inside and activated (and THEN they try to cross-sell you).
For startups, this is a slightly more risky option 😬
→ you basically need to run multiple go-to-market plans at once
→ you risk creating confusion if two people meet and have completely different understandings of what Monday is/does
→ it's still not the RISKIEST option, because you will most likely figure out which products are actually working and can then cut the ones that aren't
3️⃣ Sell as a bundleMicrosoft is the king of the bundle. They make it extremely hard for you to buy just Word or Excel — they REALLY want you to buy the entire Office 365 subscription.
This is the strategy that the vast majority of startups use when trying to sell a platform...
And it is by FAR the most risky option 🥵
→ if you are early and haven't found product market fit, this will make it EXTREMELY hard to understand what is working and what isn't
→ unless you're selling into larger mid market or enterprise companies to begin with, your target segment likely isn't shopping for an end-to-end platform
→ you are exponentially more likely to create extreme product bloat
→ it is a fallacy to think taking five point solutions (that nobody really wants) and bundling them will suddenly make them an attractive solution
Ben Wilentz
Founder, Stealth Startup