Competitive vs. Contextual Differentiation


Differentiation comes in two different flavors:


  1. how you're different from your competitors
  2. how you're different from your customer's current context


Competitive differentiation

  • how you're different from your in-market competitors


Contextual differentiation

  • how you're different from the normal way customers do things


Check out the slides below using Calendly as example to see how to use both.


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