Differentiation 101

Want to differentiate from your competitors? Use this canvas โœ…

๐Ÿ‘‡๐Ÿป

In order to build value propositions that really resonate with your target customer segments, you need to understand what they are doing today (and why that method sucks).

And by "segment," you really need three things:

1๏ธโƒฃ Type of Company

โ†’ This could be based on size, ARR, headcount, industry, etc.

2๏ธโƒฃ Persona

โ†’ For B2B, this can be a team (i.e. "sales") but ideally is a specific title (i.e. "VP of Sales")

3๏ธโƒฃ Use Case

โ†’ It's not enough just to have company type and persona

โ†’ You also need to understand what the heck they are trying to do

Once you have the segment chosen, you need to understand what they are doing today (and why it's deficient).

โŒ Current Solution

โ†’ What do they have in place today?

โ†’ Could be a product, a process, or even "nothing"

โŒ Weakness of Current Solution

โ†’ What are the downsides of this method?

โŒ Struggling Moment

โ†’ Paint a picture of when this became a problem for this person

โ†’ It should be such a specific "moment" that they could point to it on a calendar

From here, you can pivot to your solution (the New Way of doing things):

โœ… Product Category

โ†’ Here you the category of your solution

โ†’ If you're in a very new, not-so-well-known product category, you can also just use your product name

โœ… Capability

โ†’ This is the big "unlock" of your product

โ†’ It's something you can now do that you couldn't do before

โ†’ It should be the mirror image of the weakness

โœ… Feature

โ†’ This is what powers the capability and makes it possible

(๐˜•๐˜ฐ๐˜ต๐˜ฆ โ€“ Capability + Feature = your biggest ๐—ฑ๐—ถ๐—ณ๐—ณ๐—ฒ๐—ฟ๐—ฒ๐—ป๐˜๐—ถ๐—ฎ๐˜๐—ผ๐—ฟ)

โœ… Benefit

โ†’ This is the outcome of enacting the capability

โ†’ How do you increase something good or eliminate something bad?

โ†’ This is the mirror image of the struggling moment

I've shown a filled out example usingย monday.com.

Please let me know if you'd like a blank version of this Figma file โ†’ I would be happy to share it ๐Ÿ˜Š

FletchPMM
Best Practices

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