How to find your ideal product category message
š©š©š© By using 3 messages
ā³ AT THE SAME TIME š¤Æ
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š What is this tactic?
Instead of choosing a single product category in your positioning messageā¦
Use 3 variations at the same time.
And listen for signal on which one works the best.
šļø The core idea of this testing approach is to get into open conversations with prospects regarding your potential categories.
This will help you understand which category message works best ā And WHY it works for a given segment.
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š When to use?
This method is useful for seed or series A startups that:
ā Donāt fit neatly into an existing category
(Are doing something truly novel)
ā are in GTM experimentation mode
(Trying to craft messaging for best-fit segments)
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š How to build the 3 category messages?
UsingĀ AirtableĀ as an example.
The first 2 are easy.
Pick the top 2 categories that are the closest to your product.
ā³ And add a differentiated modifier.
In the early days of Airtable, they were between a spreadsheet and a database.
So their early category messages would be:
1ļøā£ A more powerful spreadsheet.
2ļøā£ A database anyone could use
For the 3rd category message, the idea is to add several cross-over products to communicate what your product might do.
For Airtable, it might have looked like this:
3ļøā£ āWeāre a mix between Google Sheets, Zapier, and a Notion database.ā
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This triple product category message mimics a conversation with a friend when they askā¦
āWhat is Airtable?ā
And in conversation youād respondā¦
āItās like a spreadsheet on steroids, but is also like an easier to use database.Ā Ā Imagine if Google Sheets and Zapier and SQL had a babyā
More than likely, one of these product category messages is going to resonate the most.
š“ So when applying this tactic, make sure you are having open conversations with prospects regarding the multiple categories.
Your customers will unlock the best category to use.
š„ Listen for patterns and converge as you tune your positioning and GTM.
Ben Wilentz
Founder,Ā Stealth Startup