How to find your ideal product category message
📩📩📩 By using 3 messages
↳ AT THE SAME TIME 🤯
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👉 What is this tactic?
Instead of choosing a single product category in your positioning message…
Use 3 variations at the same time.
And listen for signal on which one works the best.
🎙️ The core idea of this testing approach is to get into open conversations with prospects regarding your potential categories.
This will help you understand which category message works best — And WHY it works for a given segment.
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👉 When to use?
This method is useful for seed or series A startups that:
→ Don’t fit neatly into an existing category
(Are doing something truly novel)
→ are in GTM experimentation mode
(Trying to craft messaging for best-fit segments)
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👉 How to build the 3 category messages?
Using Airtable as an example.
The first 2 are easy.
Pick the top 2 categories that are the closest to your product.
↳ And add a differentiated modifier.
In the early days of Airtable, they were between a spreadsheet and a database.
So their early category messages would be:
1️⃣ A more powerful spreadsheet.
2️⃣ A database anyone could use
For the 3rd category message, the idea is to add several cross-over products to communicate what your product might do.
For Airtable, it might have looked like this:
3️⃣ “We’re a mix between Google Sheets, Zapier, and a Notion database.”
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This triple product category message mimics a conversation with a friend when they ask…
“What is Airtable?”
And in conversation you’d respond…
“It’s like a spreadsheet on steroids, but is also like an easier to use database. Imagine if Google Sheets and Zapier and SQL had a baby”
More than likely, one of these product category messages is going to resonate the most.
🔴 So when applying this tactic, make sure you are having open conversations with prospects regarding the multiple categories.
Your customers will unlock the best category to use.
🔥 Listen for patterns and converge as you tune your positioning and GTM.
Ben Wilentz
Founder, Stealth Startup