B2B marketers (especially those with PLG products) need to STOP hanging out with B2B marketers ❌ and start making friends with B2C ✅
Things I hear over and over in B2B:
(1) "Don't show the product — nobody cares about that"
(2) "You need to lead with ROI to get the CFO on board"
(3) "People don't want a 1/4" drill — they want a quarter inch hole"
And on and on and on the bad advice goes...
Here's the issue with all this advice:
❌ People don't actually shop for "increase revenue by 25%"
→ People shop for PRODUCTS.
→ Which means they want to SEE THE PRODUCT.
→ And UNDERSTAND THE PRODUCT.
→ Which means SHOWING THE PRODUCT.
→ Explaining HOW THE PRODUCT WORKS.
Just because you're selling SOFTWARE doesn't mean that all pre-software marketing advice goes out the window!
Imagine if the Apple Vision Pro announcement video was just a list of ROI numbers:
😭 "Increase your TV watching happiness quotient by 50%!"
😭 "Decrease your boredom levels by 76%!"
To quote
...
"Somehow, the classic advice of 'have a benefit for each feature' has morphed into 'sell the benefit' to 'lead only with a benefit.' It's made website messaging 100x more confusing than it needs to be."
Ben Wilentz
Founder, Stealth Startup