The Challenges of Category Creation

Product Category

Building a new category is difficult business.


Don't believe me?

  • Just ask Miro, Slack, Asana, and Airtable.


Take Miro as an example.


What people call them: a digital whiteboard

What they want people to call them: a visual collaboration app


If you're a startup founder and you're thinking about creating a new product category, look at these examples and ask yourself:


"How do I refer to these companies?"


Most likely, you use the well-known, colloquial product category in conversation.


And that's in spite of these companies...

  • having massive marketing & brand teams
  • employing the world's best marketers
  • and spending tens of millions of dollars


Rather than building a new category, the far safer option is to lean into what people actually call you today.


Gaining a position in customer's brains—no matter the category—is incredibly difficult in the first place.


Don't make it even harder by calling yourself a “Low-code platform for building collaborative apps."



FletchPMM
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